Well, you made a mistake in it. I know, you are saying this is crazy, you followed all the rules, you followed everything to the letter and that it is LG that failed to build your site.
Sorry, this is not true. LG does not fail to build a site that is correctly formatted with the tags, and shortcodes, along with the pack list. I know you believed you did it all correctly but if you look, do a proper search, you will find a simple, stupid mistake that, you can easily fix. Like {{ }} instead of [[ ]] ...... It is always this simple to fix and it is always easy to handle within the LG application. So please, use the skype group and someone will always look to help you there anyway! Or ask Elizabeth and she will for sure!